COVID-19 Temporary change to the way we deliver our Osteopathy services.

Temporary Changes to Osteopathy Services due to Covid-19

We have made some changes to our booking system in response to the latest public health and government requirements to reduce the spread of COVID-19.  For a temporary period if you would like an appointment or advice, you will need to book a 10-minute phone consultation (triage) with an osteopath.  The triage conversation will determine if you should follow-up with a more in-depth video consultation or come to the clinic for treatment.  Triage phone consultations are free.  Please see our website for our updated COVID-19 policy.  We are limiting the numbers of people allowed in the clinic and leaving time gap between each appointment.  Frequently touched surfaces are being cleaned throughout the day.  

Cancellation Policy

During this uncertain time, fees are waived for late cancellations.  Our appointments are limited so please let us know as soon as you can if you cannot attend your phone/video or clinic appointment

Book online

If you can, please book this phone consultation online. This is the link for online booking http://www.healthinmotion.org.uk/book-a-treatment/).  There is no chanrge for this service.  You will receive valuable advice and sign-posting even if it does not result in a follow up appointment.

Telephone contact

We are experiencing staff shortages so we prefer contact by email or by direct booking through this online service.  

You may try to call us on 020 8991 5280.  Voice messages will be emailed to a practitioner immediately. We will get back to you as soon as we can within 24 hours of your email.  Email osteopath@healthinmotion.org.uk

Good Faith

These are unprecedented times, and the above policy is a huge departure from our normal practices. We will constantly keep this policy under review and rely on your understanding and constructive feedback to get this right so it works for everyone that needs our help.